Service

In the range of the standard cams we offer our customers comprehensive and prompt service measures:

  • Delivery within 24 hours in case of a crash
  • Construction support at the design of the cams
  • CAD data (BAK adapter) and info material on the homepage
  • Patented Lock-Out-System SN 5654 free of charge included
  • Replacement parts available from stock
  • Hole pattern on the work surface, completely ready for mounting according to customer CAD data
  • Special cam with calculation of the forces and provision of CAD data
  • Intermediate angles can be implemented without effort

24 hours hotline

A reliable production is the pillar of any modern production.


STRACK NORMA GmbH & Co.KG provides high-quality products, which guarantee a high service life.

We have set up a service hot line if you are in need of particular urgent action, e.g. at an unforeseen incident as a tool crash, in which we can help.
This “emergency service hotline” is available around the clock, the whole year.


You can reach us at our service hotline +49 2351 8701 - 444 or by mail hotline@strack.de

We will contact you as soon as possible.


Training

We offer our customers an on-site training free of charge to be able to use the special features of the PowerMax® cam at a full extent.
Your benefits:

  • Safe installation
  • Setting of the guide play at the active return
  • Advantages of the SNS-sintered metal guiding
  • Possibilities of insertion
  • Special cams